August 2020 Employee Spotlight: Arnold Crouse, labels materials planner

Employee Spotlight: Arnold Crouse, Labels Material Planner

Hub Labels is excited to share our August Employee Spotlight, featuring Arnold Crouse, a labels material planner of 20 years and teammate for 40. I sat down with Arnold to ask him a few questions on his experience and relationship with Hub Labels.

Being with Hub for a solid 40 years, you must have an array of experiences. What are all the jobs that you’ve held throughout the years?

Arnold: I started out as a converter, moved to a printer and then shop supervisor once we moved to the building on Shawley Avenue in Hagerstown. I moved to shift supervisor when we started second shifts, and would alternate shifts with Dave Mosser. From there, I became the production supervisor before I began the role I’m currently in, which is a label material planner. I’ve been in this position for the last 20 years.

What are some your most memorable moments at Hub Labels? 

Arnold: Definitely when I travelled to El Salvador in 1987. Bud Dahbura, our original founder at Hub Labels, asked me to help his cousin’s printing business by training their supervisor in San Salvador. I was there for 3 weeks learning their process. I was able to see what they were printing for their local businesses, like food products, carnival tickets, clothing, and more. It was fun and interesting to experience their culture and ways of living! Another time was back in mid 90’s when I was able to go to  Milan, Italy with Thomas Dahbura, Bud’s son and our current president at Hub Labels. We went for a few days to learn about heat sensitive inks from a local ribbon making company and how they transferred their patterns & colors onto their ribbons. Again, learning Italian culture, as well as the basic principles of how to print on paper with these heat transfer inks was fascinating.”

What has been your favorite part about working at Hub Labels?

Arnold: Because of my various roles at Hub Labels, I have the background and experience to share with the departments and to give them the information they need to process orders for our customers. I also love the camaraderie and relationships I have built over the past 40 years at Hub Labels. We also do a lot of community projects and work with local non-profit organizations though volunteering such as United Way, Big Brothers & Big Sisters, and Adopt-a-Highway. I have participated in many of these programs and it is very fulfilling.

What has changed at Hub Labels since you started working here?  

Arnold: Wow, many things! From how things were done 40 years ago, which was mostly by memory and learning and adapting, to the different printing technologies and software to track physical inventory, to processing orders and purchasing. It was exciting going to an all-in-one productivity software package called EFI back in 2014. Also seeing how printing presses have advanced over the many years I have been at Hub.

Read our previous employee spotlight featuring Mark Smith.

Maryland Healthiest Business 2020

Hub Labels Among Healthiest MD Businesses

Hagerstown Maryland [August 7, 2020] The Maryland Department of Health Center for Chronic Disease Prevention and Control announced the 2020 Healthiest Maryland Business and Hub Labels is honored to be part of the selected few who have earned the Gold Award. This is the third consecutive year Hub Labels has been recognized as a gold-level business and earning this badge of honor. The State of Maryland’s Health Department began this initiative to create a statewide movement to promote a culture of wellness. This initiative aims to raise awareness about the importance of a healthy workforce and to recruit business leaders who incorporate healthy policies into the workplace.

Hub Labels wellness program has been a journey that began with a vision from Owner/President, Thomas Dahbura more than 5 years ago when Hub Labels joined the Healthiest Maryland Business program. Dahbura asked the Human Resources Department to spearhead the program. As a result, an employee wellness committee was formed to create initiatives to educate employees on various wellness topics including physical health, mental fitness and financial health. An onsite gym was established and was equipped with bicycles, a rowing machine, along with various weights. In addition, through a partnership with a local medical center, Hub Labels offers onsite blood pressure checks and promotes an annual campus-wide wellness week for all employees. Most recently, unhealthy food and beverage options were removed from the company lunchroom.

Carrie Aaron, Hub Labels’ HR Manager, spoke to the benefits of participating in the Maryland Healthiest Business program. “The program provides our organization with a Wellness Scorecard”, states Aaron. “It’s a great way to measure what we are doing, while also providing us with new ideas to continue improving our wellness program year-after-year. Each year, we make it a point to improve our Wellness Scorecard. We have regular wellness meetings which is staffed by our employees and who bring new ideas to the table on how we can promote wellness and health. We have learned that it does not need to be a complicated program; that simple is sometimes best.”

To learn more about the Healthiest Maryland Business program, visit their website:

Wellness team wins gold in 2020
Wellness team wins gold in 2020